Can I get Rigol firmware updates?

Posted on: July 16th, 2020 by James

Yes – You can download the latest official Rigol firmware, without the need to register, from the Rigol China website.

Please note…

  1. All attempts to upgrade the firmware outside of Telonic Instruments is done entirely at the owners’ risk and is not covered by the warranty.
  2.  Telonic Instruments recommends the use of a UPS throughout the firmware update process.
  3. Some Rigol instruments running old firmware can be damaged during the update process without the proper know-how – Follow the installation instructions carefully.
  4. It is not possible to roll-back to previous firmware versions on some Rigol instruments.

How do I measure an RF Bandpass filter

Posted on: July 15th, 2020 by James

How to measure an RF Bandpass filter
using a DSA815TG Spectrum Analyzer

Solution: This document provides step-by-step instructions on using the Rigol
DSA-800 series of Spectrum Analyzers to measure the characteristics of an RF
Bandpass filter.
NOTE: The DSA must have a Tracking Generator to effectively perform the
following test.
Normalize the trace (Optional)
Many elements in an RF signal path can have nonlinear characteristics. In many
cases, these nonlinear effects on your base measurements can be minimized by
normalizing the instrument.
1. Connect tracking generator output to RF input using the same cabling that
you will be using to test your device. Any element, like an adapter, used
during normalization should also be used during device measurement as any
changes to the RF signal path could effect the accuracy of the measurement.
2. Enable the tracking generator by pressing the TG button > TG On
3. Store the reference trace by pressing the TG button > Normalize > Stor Ref
4. Enable normalization by pressing the TG button > Normalize > Normalize
On
Measure the filter
1. Connect the tracking generator output to the filter input using the appropriate
cabling and connectors.
2. Connect the filter output to the instrument RF input.

How do I contact you?

Posted on: July 15th, 2020 by James

Please click here for our company contact information.

How do I use a coupon?

Posted on: July 15th, 2020 by James

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

How do I navigate the site?

Posted on: July 15th, 2020 by James

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I find my product?

Posted on: July 15th, 2020 by James

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

When will my credit card be charged?

Posted on: July 15th, 2020 by James

Your credit card will be charged at point of order.

When will my credit appear on my account?

Posted on: July 15th, 2020 by James

Credits usually take 7-10 business days from the time we receive your item(s).

I need a copy of my receipt/invoice.

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

I have a question on my charges.

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.